Dr. Marc Coppola is the Director of Commerce of the Province of Buenos Aires who is responsible, among others, the Consumer Guidance Department. Before entering public service, Coppola joined the Consumers' Association Civic Crusade.
In an election year: How does the policy protect consumers?
Our address does not party political differences and seek cooperation and joint work between the Province and Municipalities.
From the political, if any influence is positive. In an election year, politics wants to show achievement for the people and that the defense system of consumer rights is a central tool for that.
Why even municipalities without municipal offices Consumer Information (OMIC), such as Tigre?
OMIC
There are 75 more the Provincial Department of Commerce that serves those claims of municipalities where there are none, or directly, are presented in the Directorate.
In an election year: How does the policy protect consumers?
Our address does not party political differences and seek cooperation and joint work between the Province and Municipalities.
From the political, if any influence is positive. In an election year, politics wants to show achievement for the people and that the defense system of consumer rights is a central tool for that.
Why even municipalities without municipal offices Consumer Information (OMIC), such as Tigre?
OMIC
There are 75 more the Provincial Department of Commerce that serves those claims of municipalities where there are none, or directly, are presented in the Directorate.
More 90% of the population of the province has a OMICS near his home. The rest of the municipalities, with some exceptions, have fewer than 30,000 inhabitants.
For those who still have not created I think there is some ignorance. It is important to understand that good traders or entrepreneurs can not be harmed by these rules, to the contrary are protected, and consumers have a tool to defend their rights.
For those who still have not created I think there is some ignorance. It is important to understand that good traders or entrepreneurs can not be harmed by these rules, to the contrary are protected, and consumers have a tool to defend their rights.
Tigre If we believe that the hallmark of Mayor Ubieto was a major hindrance to the OMIC was constituted, attentive his untimely death, we believe that the next mayor who will inaugurate the office.
We must also say that people do not exercise enough social pressure to simply appoint the mayors and officials should ensure the rights of consumers and users .
How do you work to try and change the background issues, such as matters relating to public services?
act as the implementing authority of office. Last year, it required adherence and performance contracts to 48 companies of prepaid medicine, 10 companies Savings Plan Administrators and 3 companies of Cable TV Services for review.
also conducted joint inspections with the Municipalities for the Manufactured Housing issues and require contracts for analysis.
Regarding public services, the issue is more complex and difficult because there are other agencies that control the business and have more specific skills. Despite this individual actions and general conduct, if we find a blatant violation of contracts. Ranking
complaints the Province of Buenos Aires
The hotline received more than 19,500 consultations throughout the province during 2006.
- Fixed telephony (3205) and Cellular (2183)
- Retail (3035).
- Internet (632),
- Electricity (614),
- Cable TV (549)
- health services (543)
- Prepaid Medicine (512),
- Credit Cards (484)
- Savings Plans (150 ), among other items.
Penalty
The Provincial imposed a total of $ 850,000 dollars in fines for violating the National Law on Consumer Protection in the period 2005 / 06, while in the same period established fines for $ 3,830 .000 pesos to violators of the National Fair Trading Act, which regulates the obligation to display prices and misleading advertising, among other topics sensitive to rights related to consumption.
Consumer Protection of the Province of Buenos Aires
Queries and complaints:
Tel: 0800 222 9042 (Mon to Fri, from 9 to 18), consumidor@mp.gba.gov . ar
Official Site www.consumocuidado.gba.gov.ar - also accessible to blind and visually impaired.
can also go to the OMIC your local or area of \u200b\u200bresidence.
We must also say that people do not exercise enough social pressure to simply appoint the mayors and officials should ensure the rights of consumers and users .
How do you work to try and change the background issues, such as matters relating to public services?
act as the implementing authority of office. Last year, it required adherence and performance contracts to 48 companies of prepaid medicine, 10 companies Savings Plan Administrators and 3 companies of Cable TV Services for review.
also conducted joint inspections with the Municipalities for the Manufactured Housing issues and require contracts for analysis.
Regarding public services, the issue is more complex and difficult because there are other agencies that control the business and have more specific skills. Despite this individual actions and general conduct, if we find a blatant violation of contracts. Ranking
complaints the Province of Buenos Aires
The hotline received more than 19,500 consultations throughout the province during 2006.
- Fixed telephony (3205) and Cellular (2183)
- Retail (3035).
- Internet (632),
- Electricity (614),
- Cable TV (549)
- health services (543)
- Prepaid Medicine (512),
- Credit Cards (484)
- Savings Plans (150 ), among other items.
Penalty
The Provincial imposed a total of $ 850,000 dollars in fines for violating the National Law on Consumer Protection in the period 2005 / 06, while in the same period established fines for $ 3,830 .000 pesos to violators of the National Fair Trading Act, which regulates the obligation to display prices and misleading advertising, among other topics sensitive to rights related to consumption.
Consumer Protection of the Province of Buenos Aires
Queries and complaints:
Tel: 0800 222 9042 (Mon to Fri, from 9 to 18), consumidor@mp.gba.gov . ar
Official Site www.consumocuidado.gba.gov.ar - also accessible to blind and visually impaired.
can also go to the OMIC your local or area of \u200b\u200bresidence.
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